GDPR Policy & Privacy Policy

Please note any bookings you make following links from will be covered by our partners GDPR & Privacy Policies.

More Information can be found here:

Sykes Policy

Mulberry Policy

Coast & Country

The EU General Data Protection Regulation (“GDPR”) comes into force across the European Union on 25th May 2018 and brings with it the most significant changes to data protection law in two decades. Based on privacy by design and taking a risk-based approach, the GDPR has been designed to meet the requirements of the digital age.

The 21st Century brings with it broader use of technology, new definitions of what constitutes personal data, and a vast increase in cross-border processing. The new Regulation aims to standardise data protection laws and processing across the EU; affording individuals stronger, more consistent rights to access and control their personal information.
Our Commitment is committed to ensuring the security and protection of the personal information that we process, and to provide a compliant and consistent approach to data protection. We have always had a robust and effective data protection program in place which complies with existing law and abides by the data protection principles. However, we recognise our obligations in updating and expanding this program to meet the demands of the GDPR. is dedicated to safeguarding the personal information under our remit and in developing a data protection regime that is effective, fit for purpose and demonstrates an understanding of, and appreciation for the new Regulation. Our preparation and objectives for GDPR compliance have been summarised in this statement and include the development and implementation of new data protection roles, policies, procedures, controls and measures to ensure maximum and ongoing compliance.
Our GDPR Policy

Information Audit – carrying out a company-wide information audit to identify and assess what personal information we hold, where it comes from, how and why it is processed and if and to whom it is disclosed.

Policies & Procedures – revising/implementing new data protection policies and procedures to meet the requirements and standards of the GDPR and any relevant data protection laws, including:

Data Protection – our main policy and procedure document for data protection has been overhauled to meet the standards and requirements of the GDPR. Accountability and governance measures are in place to ensure that we understand and adequately disseminate and evidence our obligations and responsibilities; with a dedicated focus on privacy by design and the rights of individuals.

Data Retention & Erasure – we have updated our retention policy and schedule to ensure that we meet the ‘data minimisation’ and ‘storage limitation’ principles and that personal information is stored, archived and destroyed compliantly and ethically. We have dedicated erasure procedures in place to meet the new ‘Right to Erasure’ obligation and are aware of when this and other data subject’s rights apply; along with any exemptions, response timeframes and notification responsibilities.

Data Breaches – our breach procedures ensure that we have safeguards and measures in place to identify, assess, investigate and report any personal data breach at the earliest possible time. Our procedures are robust and have been disseminated to all employees, making them aware of the reporting lines and steps to follow.

International Data Transfers & Third-Party Disclosures – where stores or transfers personal information outside the EU, we have robust procedures and safeguarding measures in place to secure, encrypt and maintain the integrity of the data. Our procedures include a continual review of the countries with sufficient adequacy decisions, as well as provisions for binding corporate rules; standard data protection clauses or approved codes of conduct for those countries without. We carry out strict due diligence checks with all recipients of personal data to assess and verify that they have appropriate safeguards in place to protect the information, ensure enforceable data subject rights and have effective legal remedies for data subjects where applicable.

Subject Access Request (SAR) – we have revised our SAR procedures to accommodate the revised 30-day timeframe for providing the requested information and for making this provision free of charge. Our new procedures detail how to verify the data subject, what steps to take for processing an access request, what exemptions apply and a suite of response templates to ensure that communications with data subjects are compliant, consistent and adequate.

Legal Basis for Processing – we are reviewing all processing activities to identify the legal basis for processing and ensuring that each basis is appropriate for the activity it relates to. Where applicable, we also maintain records of our processing activities, ensuring that our obligations under Article 30 of the GDPR and Schedule 1 of the Data Protection Bill are met.

Privacy Notice/Policy – we have revised our Privacy Notice(s) to comply with GDPR, ensuring that all individuals whose personal information we process have been informed of why we need it, how it is used, what their rights are, who the information is disclosed to and what safeguarding measures are in place to protect their information.

Obtaining Consent – we have revised our consent mechanisms for obtaining personal data, ensuring that individuals understand what they are providing, why and how we use it and giving clear, defined ways to consent to us processing their information. We have developed stringent processes for recording consent, making sure that we can evidence an affirmative opt-in, along with time and date records; and an easy to see and access way to withdraw consent at any time.

Direct Marketing – we have revised the wording and processes for direct marketing, including clear opt-in mechanisms for marketing subscriptions; a clear notice and method for opting out and providing unsubscribe features on all subsequent marketing materials.

Data Protection Impact Assessments (DPIA) – where we process personal information that is considered high risk, involves large scale processing or includes special category/criminal conviction data; we have developed stringent procedures and assessment templates for carrying out impact assessments that comply fully with the GDPR’s Article 35 requirements. We have implemented documentation processes that record each assessment, allow us to rate the risk posed by the processing activity and implement mitigating measures to reduce the risk posed to the data subject(s).

Data Protection Impact Assessments (DPIA) – where we process personal information that is considered high risk, involves large scale processing or includes special category/criminal conviction data; we have developed stringent procedures and assessment templates for carrying out impact assessments that comply fully with the GDPR’s Article 35 requirements. We have implemented documentation processes that record each assessment, allow us to rate the risk posed by the processing activity and implement mitigating measures to reduce the risk posed to the data subject(s).

Processor Agreements – where we use any third-party to process personal information on our behalf (i.e. Payroll, Recruitment, Hosting etc), we have drafted compliant Processor Agreements and due diligence procedures for ensuring that they (as well as we), meet and understand their/our GDPR obligations. These measures include initial and ongoing reviews of the service provided, the necessity of the processing activity, the technical and organisational measures in place and compliance with the GDPR.

Special Categories Data – where we obtain and process any special category information, we do so in complete compliance with the Article 9 requirements and have high-level encryptions and protections on all such data. Special category data is only processed where necessary and is only processed where we have first identified the appropriate Article 9(2) basis or the Data Protection Bill Schedule 1 condition. Where we rely on consent for processing, this is explicit and is verified by a signature, with the right to modify or remove consent being clearly signposted.
Data Subject Rights

In addition to the policies and procedures mentioned above that ensure individuals can enforce their data protection rights, we provide easy to access information via our website, emails and SMS of an individual’s right to access any personal information that processes about them and to request information about: –

• What personal data we hold about them
• The purposes of the processing
• The categories of personal data concerned
• The recipients to whom the personal data has/will be disclosed
• How long we intend to store your personal data for
• If we did not collect the data directly from them, information about the source
• The right to have incomplete or inaccurate data about them corrected or completed and the process for requesting this
• The right to request erasure of personal data (where applicable) or to restrict processing in accordance with data protection laws, as well as to object to any direct marketing from us and to be informed about any automated decision-making that we use
• The right to lodge a complaint or seek judicial remedy and who to contact in such instances
Information Security & Technical and Organisational Measures takes the privacy and security of individuals and their personal information very seriously and take every reasonable measure and precaution to protect and secure the personal data that we process. We have robust information security policies and procedures in place to protect personal information from unauthorised access, alteration, disclosure or destruction and have several layers of security measures, including: –
SSL, access controls, password policy, encryptions, practices and authentication

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The Bed & Breakfast has been online since 2008.

The Bed & Breakfast is the evolution of many years of work and gathering together a large number of beautiful holiday properties.

Whether you are looking for Cottages in Wales, Norfolk or Scotland or a bed & breakfast in Devon, Cornwall or Northern Ireland, we have thousands of unique and interesting properties to choose from.

When it’s time to search for your perfect accommodation…
Look no further than The Bed & Breakfast.Co.Uk.
Bringing together a large number of holiday properties in beautiful UK locations, we bring you:
The very best Bed & Breakfast to be found…
The finest country cottage retreats…

We are Affiliate Partners with many of the Large Holiday Letting Agents in the UK.


They have been letting holiday cottages for over 25 years and in that time, their business has moved from the kitchen table to become the UK’s leading independent agency.

Their journey began in the Yorkshire Dales, where Clive Sykes’ mother ran a small lettings agency for her own holiday cottages and those of friends. Clive soon saw that there was a demand for a top quality service to holidaymakers and owners, so this dedicated ‘mother and son’ team decided to create Sykes Cottages. The rest, as they say, is history.

Their business has grown significantly over the years, but our commitment to giving you an extensive range of great quality cottages at value-for-money prices remains unchanged.Their unrivalled customer service brings our customers back time and time again, and with over 200,000 holidays booked each year, we must be getting something right!

At Sykes Cottages, we constantly strive to be better. Each and every property in our extensive range of over 10,000 cottages across the UK and Ireland has been personally inspected and approved. From log fires to breath-taking landscapes, we offer something for everyone. If you are looking to let your own property, we understand how it feels because we continue to own and manage properties ourselves. We always endeavour to treat owners—in fact, everyone we deal with—with the highest levels of integrity and respect.

Embracing technology

We want to make booking your holiday as effortless as possible. We have always embraced technology, being frontrunners in offering online bookings and mobile apps. You can book your getaway at the click of a button on our newly-redesigned web site, but if you’d prefer to speak to us over the phone, we would be delighted to hear from you. Nearly three decades of experience means we know a thing or two about holiday cottages! Whether you’re searching for the perfect holiday or looking to let your own property, please call us for help and advice whenever you need it, seven days a week.

We strive to be the best UK holiday cottage company to book with, to let your cottage with and to work for. We now have a large team of people based in Chester, but Clive remains at the heart of the business and we haven’t forgotten our humble beginnings.


Mulberry Cottages is a boutique self-catering lettings agency, which began in 2006 and today represents over 600 properties situated mostly across Southern England. It’s properties range from country houses and cottages, to beachside retreats, to city centre apartments.

Mulberry is a premium brand known for its high standard of self-catering accommodation and it’s excellent customer service; being named a Feefo gold trusted merchant for 4 years in a row and winning Bronze for ‘Self Catering Holiday Provider of the Year’ at the Beautiful South Awards.

Coast & Country

Winners of the prestigious British Travel Award for Best Small UK Holiday Cottage Booking Company in 2014, 2015, 2016 and 2017, our experienced and friendly team here at Coast & Country Cottages will help you choose the right property for your holiday or Short Break in Devon. Locally based, with offices in picturesque Salcombe and historic Dartmouth, we will make sure everything is perfect from the moment you arrive and are here to help throughout your stay.

Whilst the property descriptions on this website provide as much detail as possible, we can help with any specific requirements or concerns, including baby friendly properties mobility/access issues, dog friendly cottages, telephone and internet access or parking – please just contact us and we will do our best to help you find the ideal property for your needs.

From romantic hideaways and beautifully renovated farmhouses, to luxury waterside apartments and cosy thatched cottages, we offer properties for parties of all sizes and to suit all budgets and tastes. With a fantastic selection of self catering holiday homes in and around Salcombe, Dartmouth and throughout the beautiful South Devon coast and countryside, including luxury Devon Cottages, most properties boast stunning sea, estuary or countryside views and many include the use of spa or leisure facilities.

We are busy adding fantastic new properties to our portfolio throughout the year, so if you are looking for a fabulous location for your summer holiday, a weekend break in Devon  or are planning a special occasion, a festive Christmas break or a New Year celebration, keep an eye on our new properties section on this website for the very latest additions.

With the added reassurance of booking through a VisitEngland Quality Accredited Agency and a Feefo Gold Trusted Merchant, whether you are one of our many customers who return to us year after year, or are planning to visit this beautiful area for the first time, we hope you will choose Coast & Country Cottages and the South Hams for your next holiday and look forward to welcoming you very soon.

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